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Most clients begin to see improvements in member engagement within 4-6 weeks of implementation. Significant retention rate improvements typically become evident within 3-6 months, depending on your current baseline and the strategies implemented.

Yes, we work with fitness businesses of all sizes, from boutique studios with under 100 members to large gym chains with thousands of members across multiple locations. Our strategies are scalable and customised to fit your specific business model.

We'll need basic information about your current member base, retention rates, business model, and specific challenges you're facing. During our initial consultation, we'll discuss what data is available and how we can work with your existing systems.

Absolutely. All our service packages include ongoing support and monitoring. We believe retention is an ongoing process, not a one-time fix. Our team provides regular performance reviews, strategy optimisation, and continuous support to ensure long-term success.

Yes, we offer a completely free initial consultation where we'll assess your current retention challenges, discuss your goals, and provide preliminary recommendations. There's no obligation to proceed, and you'll gain valuable insights regardless.