Dedicated to helping fitness businesses across Europe build stronger member relationships and achieve sustainable growth through proven retention strategies.
LunarVertex was founded with a clear mission: to address the critical challenge of member retention that fitness businesses face across Europe. We recognised that whilst the fitness industry continues to grow, many gym operators struggle with high churn rates and low member engagement.
Based in Madrid, our team combines deep industry expertise with data-driven methodologies to develop retention strategies that work. We understand that every fitness business is unique, which is why our approach is always tailored to the specific needs, demographics, and goals of each client.
Since our establishment, we have helped fitness centres, gyms, and wellness facilities across the European Union reduce member churn, increase engagement, and build sustainable revenue growth through improved retention.
We are driven by core principles that guide our approach to helping fitness businesses succeed.
To empower fitness businesses across Europe with the strategies, tools, and expertise needed to build lasting member relationships, reduce churn, and achieve sustainable growth through exceptional member retention.
To become the leading partner for fitness businesses seeking to transform their member retention capabilities, creating a more sustainable and member-focused fitness industry across Europe.
We believe in making decisions based on solid data and proven methodologies, ensuring our strategies deliver measurable results.
We work as true partners with our clients, understanding their unique challenges and collaborating to achieve their goals.
We constantly evolve our strategies and methods to stay ahead of industry trends and deliver cutting-edge solutions.
Our unique combination of industry expertise, proven methodologies, and personalised approach sets us apart in the fitness retention consulting space.
Our team has extensive experience working within the fitness industry, from boutique studios to large gym chains. We understand the unique challenges, seasonal patterns, and member behaviour dynamics that affect retention in this sector.
Our retention strategies have been tested and refined across numerous fitness businesses throughout Europe. We focus on sustainable, long-term improvements rather than short-term fixes.
We follow a systematic methodology that ensures our retention strategies are tailored to your specific business needs and deliver measurable results.
Comprehensive assessment of your current retention performance, member data, and business objectives.
Custom retention strategy design based on your specific business model, member demographics, and goals.
Systematic rollout of retention initiatives with full support and training for your team.
Ongoing performance tracking and strategy refinement to ensure continuous improvement.
LunarVertex S.A. is a registered Spanish company specialising in fitness client retention strategies. We are fully compliant with European Union regulations and committed to the highest standards of business practice.
LunarVertex S.A.
Registration Number: B82346251
VAT Number: ESB82469512
Paseo Marítimo 57
Madrid, 28437
Community of Madrid, Spain
EU GDPR Compliant
Spanish Business Law Compliant
Professional Indemnity Insured
Ready to transform your member retention? Contact our team to discuss how we can help your fitness business achieve its goals.
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